App 支持
适用于 iPhone 上的 Spark
记录、同步、购买或导出遇到问题，可以直接发送邮件。为了保护隐私，请不要附上不希望离开设备的照片、录音或日记内容。
fifteenth15@qq.com联系时请提供
请描述你正在进行的操作、出现的问题、iPhone 型号、iOS 版本和 Spark 版本。如果问题可以稳定复现，也请附上操作步骤。
购买与恢复
如果已经购买 Spark Pro，但权益没有出现，请确认设备登录了购买时使用的 Apple 账户，然后在 Spark Pro 页面选择“恢复购买”。
数据与 iCloud
Spark 没有独立账号，也没有存储生活内容的开发者服务器。免费版数据保存在设备上；启用 Pro 的 iCloud 功能后，数据通过你的私人 iCloud 数据库同步。
备份与删除
你可以在设置中导出完整备份，也可以清除全部 Spark 数据。删除前请先保存需要保留的备份。
隐私与条款
App Support
For Spark on iPhone
If you have a problem with recording, syncing, purchases, or exports, email us directly. To protect your privacy, do not attach photos, recordings, or journal entries that you do not want to leave your device.
fifteenth15@qq.comWhat to Include
Describe what you were doing, what happened, your iPhone model, iOS version, and Spark version. If the issue is reproducible, include the steps.
Purchases and Restoration
If Spark Pro does not appear after purchase, confirm that the device uses the Apple Account that made the purchase, then choose Restore Purchases on the Spark Pro page.
Data and iCloud
Spark has no separate account and no developer server that stores your life content. Free-tier data stays on the device; with Pro iCloud enabled, it syncs through your private iCloud database.
Backups and Deletion
You can export a complete backup or erase all Spark data in Settings. Save any backup you want to keep before deletion.